what can we help you with?
buying a SIM
SIM activation & setup
- How to activate your amaysim SIM
- How do I transfer my number to amaysim?
- Why has my number transfer failed?
- How can I activate a replacement SIM?
- Internet settings for mobiles & tablets
- Internet settings for pocket WiFis or data devices
- MMS messaging settings for iphones, androids, and tablets
- Syncing contacts to a new amaysim SIM
- Personal hotspot (tethering) setup
- How to set up voicemail?
our plans & network
- What types of mobile plans does amaysim offer?
- What is amaysim's network and coverage like?
- Is my device 4G compatible?
- How do UNLIMITED mobile plans work?
- How does AS YOU GO work?
- How do data-only plans work?
- How can I use International roaming?
- How much are international calls & texts?
- What happens if my data runs out?
- What does 'auto-renew' mean?
- How does data banking work?
troubleshoot connection issues
manage your SIM plan
- Managing your amaysim SIM plan
- How do I change my mobile plan?
- How do I check my balance?
- How can I add data to my plan?
- Using the amaysim app
- amaysim SMS shortcuts
- How to order a SIM replacement?
- How do I refer a friend to amaysim?
- Accessibility & disability support information
- How can I find my mobile account number?
- How can I manage my data usage?
- Managing International Roaming spend and usage alerts
- How can I make the most of the data I've got?
- How to renew your plan early
- How can I manage call waiting, caller ID and call forwarding?
- How can I add another SIM to my existing account?
- How can I call or SMS 19 numbers?
- How do I block my SIM if my device is lost or stolen?
- Scam calls and messages
- What should I do if I suspect my number has been illegally transferred?
- What’s my PUK code? I need to unlock my phone?
- How can I suspend or cancel my SIM plan?