How do I recharge my prepaid plan?

Quick answer

If you link a Credit/Debit card, PayPal or your bank account to your UNLIMITED or data-only plan, your plan will recharge automatically every 28 days (or every 7 days if you're using one of our short-term plans).

Long expiry mobile plans will also automatically recharge every 6 or 12 months, depending on the plan you have chosen.

To find out when your plan will next renew, simply text BAL to 568, or log in to the amaysim app or My amaysim.

How can I recharge my data?

If you don't have any stored data in your data bank and exceed your plan’s included data and plan to continue using data, you can choose to renew your plan early (this will restart your data allowance) or add a data top-up to your account (1GB/$10).

What should I do if my recharge payment has declined?

There are a number of reasons for a payment declining, including insufficient funds, a lost credit/debit card or an out-of-date payment method (such as an expired credit card).

Don’t panic if your plan payment has declined, as it’s easy to update your payment details and retry your payment.

How can I recharge my voucher credit?

amaysim vouchers are available in thousands of stores around Australia including Coles, Woolworths, Australia Post, 7-Eleven and more. Find a store near you where you can purchase a recharge voucher.

To recharge using vouchers, you'll need to buy and redeem a new credit voucher prior to your plan expiring, or when you require additional credit/data.

Once you've purchased your voucher, simply follow the steps to redeem the voucher and to re-add your plan.

How can I recharge additional credit? (For As You Go Credit Or additional services)

If you've linked a Credit/Debit card, PayPal or your bank account to your amaysim service, you can recharge your credit at any time, simply use one of the options below:

How to top up via SMS?
  • Text TOP followed by your recharge amount to 568 e.g. TOP10 for a $10 recharge (you can recharge in amounts of $10, $20, $30, $40 or $50);
How to top up via amaysim app?
  • Log in to the amaysim app, swipe up on the home screen and click add credit; and choose your top up amount.
How to top up via My amaysim?
  • Log in to My amaysim and click add credit on the Plan page.

haven't found what you're looking for?

Still need help? Contact us